Did They Get to the Customer on Time?
28 September 2022
There was
a time when remote working meant that employers were at a distinct disadvantage,
not only in terms of workforce visibility, but also productivity. Ensuring that
an employee is getting to a customer on time, or optimising their time
effectively was a significant challenge that put a strain on any
employer/employee relationship.
Thankfully,
now technology offers another solution. Where previously staff would swipe
through an access control barrier or clock in via a fingerprint or ID card
reader at the office to confirm their attendance and start a shift, there are several
solutions that facilitate the same process for remote workers.
SIM Based Clocking In Machines
Time and Attendance systems have continued to evolve since
their inception, and the latest systems extend their reach to outside the four walls
of any fixed workplace. Take the example of cleaning staff or a maintenance team that service a large
number of customer sites. As with any employer, a system is still required to
record the start and finish time of each worker to provide accurate time
reporting and to streamline and support efficient payroll processes.
For these
types of business who operate from a remote yet permanent location, plug and
play clocking in machines such as the SIM enabled Nohmad have become the norm. Employee identification can be proven by
means of either a biometric fingerprint or proximity card dependent upon the
requirement. Not only are they a means of providing both accurate and immediate
attendance records, but they are also quick and economic to install. Installation or relocating of hardware like
the Nohmad is a simple process that only takes around 30 minutes per device.
Employee Time Tracking Apps
For remote workers in field-based operation, fixed plug and
play devices may not be so viable. In these scenarios, businesses can look
towards mobile applications. GeoConnectMe, is an example of a mobile app whereby workers can use
their iOS or Android phone to clock in remotely at the start of each shift, but
only once the app has detected them at their set working location.
The GeoConnectMe app enables one-touch clock in across a range of useful
statuses, such as ‘clock in’, ‘taking lunch’, ‘travel’ and so on, so it’s easy
to track time usage in real time and ensure compliance and employee wellbeing
even from afar.
Why
Mobile Time and Attendance
Any business that makes use of a time and attendance system within its premises
will understand the need to maintain its capabilities even when staff are
working remotely.
No matter which solution you opt
for, each device connects in real time to a back-office system with standardised
API integration with core HR and Payroll systems to ensure accurate data
reporting and management. These systems are simple to use and quick to deploy,
meaning there are immediate cost and efficiency benefits for both HR and
Payroll functions.
With access to key data,
businesses can have the confidence in the processes they have in place and have
access to real time management data for clients, ideal for any scenario when an
employee’s working hours come into question. Not only that, but the data can
also highlight inefficiencies to enable further process improvements.
Let Us Help You Make Your New Time and
Attendance System a Success
Utilising the expertise gained with over 50 years in-house experience,
we have developed a system that is proven, robust and simple to deploy and use.
Implementing a new time and attendance system needn’t be an upheaval, at
TouchStar, we can help you develop a time and attendance system that not only
records personnel attendance, but reduces costs, provides real time management
and becomes an indispensable part of your operational performance. Contact us now.