Fire Security and Monitoring Services

TouchStar Fire and Security and Monitoring Services

home > Support Services

End-to-End Services for Your Security and Attendance Projects

TouchStar are a UK provider of Access Control, Time and Attendance and CCTV solutions. Since our first installation, we have become long term suppliers to many well-established names such as Harrods, Aston University and British Sugar.

"TouchStar is a trusted and preferred supplier to Harrods with over 20 years’ experience supplying the store. As a company they are professional, trusted and reliable in all respects of the services and products they maintain and supply."

Harrods

TouchStar’s UK based, dedicated support team ensure responsive and effective support. A range of integral and additional enhanced services are available to support the optimised running of your business operation.

TouchStar Fire and Security Consultation icon

Consultancy and Initial Specification

Undertaking a top-level business process and system review, we utilise our experience to identify areas for development and propose your best fit solution.

Site Survey’s

Utilising the findings from our initial specification, we undertake a full on-site review to provide an in-depth study of requirements, scope of development and detailed quotation.

Installation

NSI Gold approved, installation is fully project managed by one of TouchStar’s UK based engineers. The project manager will verify recommendations, manage a thorough testing process and develop the infrastructure for an effective deployment.

ON-SITE TRAINING

Providing on-site course and site specific training, we provide the resources that enable you to capitalise on all the benefits from your newly installed system.

Service and Maintenance

Including 24/7 UK-based helpdesk, preventative maintenance, remote support, and onsite engineer visits, TouchStar support services include real-time monitoring for CCTV, fire, and intruder systems. With over 50 years of experience, we ensure reliable, nationwide assistance, backed by our Service Manager Plus software for efficient contract management and compliance.

FINANCE

Helping you build a solid business case; we work with you to identify the cost-benefits and anticipated payback period for your implementation. A number of attractive purchase and finance options are available to support our proposals.

Quick Contact

You have entered an invalid code

Type the code from the image

We retain the information you supply to us solely in order to deal with your query. We do not share your data outside of TouchStar Technologies and we do not use it for marketing purposes.

Please confirm to continue…

Our Accreditations

NSI Gold Approved Services:

The Design, Installation of Electronic Security Systems for Intruder Alarms, CCTV Systems and Access Control.

Click Here to view certificate

TouchStar named supplier Crown Commercial Services Facilities Management and Workplace Systems