Workforce Time and Attendance - Were They Really On-Site at 6am?
27 July 2022
There was a time
when workforce management was an entirely paper-based process. Tracking of
workers hours was a complicated task and errors in paper-based systems were
commonplace. Not only were these system time consuming to manage, but also
extremely costly. From incorrectly recorded working hours to inaccurate
employee payments, there were many issues that contributed to inefficient
processes and these in turn had huge cost implications for many businesses.
One of the main
issues was the ability to accurately track worker movements on site, a key
example being the manual clock in and out activity. Asked the question, “were
they really on site at 6am”, lateness can be hard to track and even harder to
prove, the only means for a management team to check in would be to contact the
worker directly, which was never the best way to foster trust or encourage
productivity. Without any means of tracking lateness, it is often hard to
identify a true cost to the business, but these unidentified costs can really
add up.
Technology
Has the Answer
Thankfully, now
technology offers another solution. Simply put, a time and attendance
system enables an employer to monitor employees’ working hours – even in
real-time – to ensure that schedules are kept to, legislation regarding
permitted hours is abided by, compulsory break times are applied and much more.
Time and Attendance systems can help a business in many ways, from accurately
monitoring employees who are early, late or absent, to tracking production
efficiency or even handling high-traffic shift changes more effectively.
It’s not only fixed workforces that can be managed, Time and
Attendance systems continue to evolve with the latest systems going a step
further. Specially designed
to help organisations manage fieldworkers such as engineers, cleaning staff and
maintenance teams. Plug and play time and attendance hardware has become the
norm, such as the SIM enabled Nohmad, or GeoConnectMe, a mobile app whereby workers can use their iOS or
Android to clock in remotely at the start of each shift, but only once the app
has detected them at their set working location.
Look For a Best Fit
Solution
Whilst these
systems offer numerous operational and cost benefits, they are not faultless. It
is important when looking at any system that you undertake a thorough appraisal
of your requirements and objectives. Buddy punching for example, can be a
common issue with some systems, particularly in large companies whereby a
friend could easily register an absent colleague for their shift. In these
scenarios, it is good to be aware that there are several options available.
A biometric
system is one option, with some card-based systems prone to buddying,
biometric’s rely on our physical attributes, the most impervious form of
identity verification there is. Virtually impossible to replicate and
completely unique, physical features such as eyes, faces and fingerprints make
ideal ID credentials. With some systems, there is also the potential to
introduce camera technology. Perfect for card-based time and attendance, where proof
may be required to verify the accuracy of clock ins and outs.
Make
Cost and Efficiency Savings With A Time And Attendance Solution
In terms of
productivity, the benefits of Time and Attendance systems are clear. Staff can
clock in and out and get on with their days seamlessly, while your HR team can work
from accurate time and attendance records without having to manually log them.
With API integration into HR and other core systems, TouchStar’s own FastLane middleware is a key enabler to
facilitate accurate reporting and effective data management.
On top of all the
operational benefits, digitising your business’s time and attendance management
can tighten many processes that add up to real cost savings over time. To find
out how a time and attendance solution could fit into your organisation, get in touch with our expert team
today.